Is there an AI for it support?
KINDA · partially, with duct tapeAI helpdesks genuinely eat the boring tier now: password resets, ticket triage, have you tried restarting it. The assistants bolted onto today's service-desk suites deflect a real share of tickets before a human sees them, usually for an extra fee per agent. The part where someone crawls under a desk stays stubbornly human.
the catchThe AI closes the easy 40% of tickets; the weird ones still land on a person, who now has less practice.
the best AI for it support
the tools that earn the verdict — no pay-to-win
